The purpose is obvious: your business should focus more upon the customer, his personality and his business needs, to serve him directly and personally. Only satisfied customers can guarantee your business success. A long list of performance criteria regarding customer relationship management ? as published in various forms and media ? is not enough to guarantee a successful path towards your business goals.
The introduction of a CRM strategy
Into your business demands a convincing tool for the achievement of the resulting requirements, parallel to the implementation and acceptance by management and employees. Only this will create a measurable success margin for customers, employees and companies.
Domains of use of Adress PLUS :
- Personal customers care for marketing, distribution and professional services
- Targeted public relationship
- Call center with cost recording, projects or order directed
- Support follow-up and tickets tracking
- Secretariat for comfortable address, locals and resources management
information flyer (in French)
Cobra Adress PLUS presentation (in French)
Presentation of Hosted Exchange Mobility (in French)